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Telco 2.0: creating new enterprise opportunities for mobile operators with telecom web services
01 February 2008
Aepona's Graham Francis describes how telecoms operators that embrace Web 2.0 concepts can build deeper relationships with enterprise customers. By leveraging the power of telecom web services, telcos can integrate their core capabilities — communications, intelligence and information — with enterprise business processes, delivering high value through improved workflow and increased productivity. Co-sponsored feature: Aepona
The new business ideas learned from the web now apply to telecom networks and services
The adoption of Web 2.0 concepts and technologies in both the carrier and the enterprise market will be the next major step in the evolution of Telco 2.0 for those carriers seeking to offer value added services to the enterprise. The adoption of 2.0 technologies across the web, telco and enterprise domains opens up a new opportunity for carriers seeking to deepen their relationships with their enterprise customers.
Is it possible that the carriers could take a market position as "Enterprise 2.0 enablers"?
In Aepona, we think this is the next step on the roadmap for many carriers seeking to deepen their relationships with their enterprise customers and to further monetise their network assets in the process.
How does Web and Telco 2.0 impact on this market?
Web 2.0 has introduced the...
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