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Red tape entwines BSNL. Interview: Kuldeep Goyal
01 December 2007
Government-owned BSNL is not short of cash, but political involvement in the decisions of the Indian incumbent mean it has found it difficult to grow its network to cope with rising demand. Sonya Dutta Choudhury discusses the organisation's dilemmas with its new chairman, Kuldeep Goyal
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BSNL
Kuldeep Goyal: a challenge when procurement delays mean the market slips away
It has been only a few weeks since Kuldeep Goyal took over as chairman and managing director of BSNL, India's largest telecom company and the seventh largest in the world.
Outside the vast, wood panelled office Goyal now uses lie stacks of congratulatory gifts — including a bone china tea set and other presents, still wrapped.
But Goyal himself is missing from his office, locked instead in a management committee meeting. This is not surprising, considering the issues confronting the public sector telecom operator.
In a rapidly growing market that is adding subscribers at the rate of eight million a month, the market share of BSNL has been declining. It is still dominant in the Indian fixed line sector with 32 million subscribers, but it has been hard hit in the mobile space, falling with 34 million mobile...
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