Guides

• Organisation in place of spaghetti 01 July 2006

  Service delivery platforms are the hot topic in the industry, so that operators can launch services more easily and more cheaply — without using a range of different, incompatible systems. The point is to give operators a way to compete with other companies that are moving into their territory. Priscilla Awde introduces this special supplement to Global Telecoms Business

• Delivering on service delivery 01 July 2006

  At last the industry is seeing successful implementations of the concept of the service delivery platform. The economics are compelling, as operators seek to launch new services on their broadband networks. Co-sponsored feature: Microsoft

• An end to the world of stovepipes 01 July 2006

  Customers want to access services that work, at any time, from wherever they are, on any device, and completely transparently. Service delivery platforms will help operators achieve that, writes Priscilla Awde

• Making the move from stovepipe to converged services 01 July 2006

  Using common service delivery environment capabilities to deliver combined user-centric services. Co-sponsored feature: Alcatel

• The number's up for telephone numbers 01 July 2006

  As operators move into the world of converged services, both they and their customers are finding out that they no longer need telephone numbers. This change has repercussions beyond the world of telecoms. By Dan Klein and James Bennett

• Next generation services without complexity 01 July 2006

  The right service delivery framework can transform your business. Co-sponsored feature: Siemens

• IP Multimedia Subsystems - updating the telecoms outlook 01 July 2006

  IMS enables the fast creation of services, so carriers can quickly develop new applications. Newly developed services will also work seamlessly in association with other vendors' telecom services. Co-sponsored feature: ZTE

• Does branding really matter for telecoms or is it all about function? 01 July 2006

  If telecoms operators are to benefit from increased revenue from converged services they need their customers not to see them as utilities. Andy Farr explains how important branding is in ensuring they are differentiated

• Defining service delivery platforms 01 July 2006

  It's a challenge defining SDPs, admits Ericsson's Marc LeClerc. But this new horizontal approach to building services is worth it: otherwise operators can be too late to earn revenue from new, innovative services that customers want. Co-sponsored feature: Ericsson

• Still looking for aquisitions 01 July 2006

  Cogent has built itself up through 13 acquisitions to become the second largest internet carrier. It is still on the lookout for networks and customers, says CEO Dave Schaeffer

• Making money from IMS services 01 July 2006

  IMS represents a major strategic move for operators and will mean charging and billing moves from being a back-office function to an integral part of the service offering. Co-sponsored feature: Convergys

• More features...