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April
Operators deliver the internet to their customers but they aren't using the net to push down costs and deliver a better service, writes Gregor Matthies, a vice president and partner with Bain & Company in Munich
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January
Huge volumes of voice and other traffic are going over internet protocol networks ? but congestion is threatening call quality. How do carriers and customers keep track of quality? Freddie Talberg, managing director of Monnet, offers some answers