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Global Telecoms Business


  • December

    From Mumbai to global leadership. Srinath Narasimhan of VSNL 01 December 2007

    VSNL, part of the Tata industrial group, has transformed itself in five years from being the state-owned monopoly international gateway to India into a company with a global wholesale network and a developing broadband interest at home. Sonya Dutta Choudhury interviews Srinath Narasimhan, the executive who has led the change

  • Expansion and growth: Malin Frenning of TeliaSonera 01 December 2007

    Malin Frenning heads the newly unified wholesale business of TeliaSonera, and is strengthening the network to deliver services for HDTV, gaming and other services

  • New generation assurance: revenue assurance roundtable 01 December 2007

    As the industry moves to NGNs and the services they will offer, operators need to think hard about their revenue assurance systems and how they use them. Global Telecoms Business invited some of the world's experts to discuss the issues

  • The democratic republic of the internet 01 December 2007

    Many internet service providers feel they have derived little value from the Web 2.0 revolution. But Web 2.0 shows that empowerment of large communities drives self-sustaining growth patterns, writes Andrew Bell of Juniper. Co-sponsored feature: Juniper Networks

  • Minimising the risk of technology transformation 01 December 2007

    If your objectives are lined up, outsourcing is a great way to reduce the risk factors in transforming networks in order to reduce costs and give better performance. But you need to plan carefully and work with an experienced partner, says Andreas Herzog of Alcatel-Lucent. Co-sponsored feature: Alcatel Lucent

  • October

    Transformation through partnership 01 October 2007

    With the telecommunications market changing on a daily basis, the need for next-generation networking is widely recognised. But what are the telcos doing about it? Co-sponsored feature: BT Global Telecom Markets

  • August

    Integrating your service 01 August 2007

    How do you provide a service level agreement when it's hard for you and your customers to understand your complex tariffs? David Small, head of Verizon's wholesale operations in the US, has been tidying up the legacy of a series of mergers in order to guarantee operators get what they pay for

  • Italian separation 01 August 2007

    View from the top: There is a lack of alternative infrastructure in Italy, and Telecom Italia dominates the market. Stefano Parisi of Fastweb calls on the regulator to implement measures to encourage investment

  • Moving with IP 01 August 2007

    View from the top: Mobilkom Austria has launched a VoIP service for its customers that delivers instant messaging, video calls, conference calls, SMS, presence and a voice mailbox, and it's cheaper. Hannes Ametsreiter explains how mobile operators should use VoIP to maintain competitiveness

  • Power to the people 01 August 2007

    View from the Antipodes: Paul Reynolds, the head of BT Wholesale, becomes CEO of Telecom New Zealand in September. Over the last decade, the power in communications has transferred from the supplier to the consumer, he argues, as he closes the book on more than two decades with BT

  • Fridge letters: GPON 01 August 2007

    Piers Ford explains one of the industry's latest combinations of letters

  • A wholesale transformation 01 August 2007

    If voice really does become just an application on IP networks, and a free application at that, what does this mean for the wholesale operators that earn a living delivering minutes of voice traffic around the world? Eli Katz believes his XConnect will transform the business of IP voice services through peering federations

  • Tower of Babelgum 01 August 2007

    Telecoms operators have another challenger for their plans to earn revenue delivering video over broadband connections: Babelgum, yet another creation of alumni from Omnitel in the 1990s. New CEO Valerio Zingarelli explains how it will carve niches for passionate people

  • Fastweb team moves on to Greece 01 August 2007

    Two of the founders of Fastweb in Italy are planning to repeat their success story in Greece, where On Telecoms is challenging incumbent OTE. Alan Burkitt-Gray talks to CEO Ruggero Gramatica

  • July

    At the forefront of the transformation 01 July 2007

    KPN is one of the world's two leaders in planning a complete replacement of their existing networks with a new generation network. John Quist took over directing the programme just as the Dutch incumbent gets ready for mass roll-out

  • Competition in the 21st century 01 July 2007

    European Commissioner Viviane Reding is believed to favour functional separation in the last mile as a way of stimulating competition. The UK has already tried it, and Huw Williams looks at the arguments for and against

  • Moving out of the chariot ruts 01 July 2007

    With its developing 21st Century Network, BT plans to get away from the restrictions set by legacy technology, which CTO Matt Beal likens to the limits that Roman chariots created for the Space Shuttle. By the end of 2007 he hopes 350,000 phone lines will be connected to the all-IP service, with a nationwide rollout due to begin months later, he tells Alan Burkitt-Gray

  • Transforming telecommunications into a customer-centric service industry 01 July 2007

    Customers deserve better that they get now from telecoms companies, says Jim Marsh of Cable & Wireless. The poor service record of the past means customers hold little faith in delivery. Providers must evolve from supplier to partner. View from the Top: Jim Marsh of Cable & Wireless

  • June

    Golden growth in Russia 01 June 2007

    With mobile at saturation, the fixed market is the place to go for growth in Russia. But that's not second best, says Jean-Pierre Vandromme of Golden Telecom: demand for broadband and the expanding business market is driving growth to huge levels. Cover interview: Jean-Pierre Vandromme of Golden Telecom

  • Investing in broadband in the access network 01 June 2007

    Delegates to the Global Telecoms Business conference, Investing in broadband in the access network, discussed the issues raised during the London event in a panel session moderated by Alan Burkitt-Gray

  • New generation fuel 01 June 2007

    There's a momentum building up for mobile virtual networks around the world -- but each market is different and will need developing in its own way. Michael Anderson of Telcordia explains the challenges of MVNOs and of helping the rollout of new generation networks

  • April

    Convergence and heritage 01 April 2007

    Vendor interview: John Giere of Alcatel-Lucent. The Alcatel and Lucent merger was finalised at the end of 2006 and now the combined company is bringing together product lines and is planning its future strategy. At the heart of the process is chief marketing officer John Giere

  • FTTH taking flight — at last 01 April 2007

    Fibre to the home projects are being rolled out around the world, though until now Europe has been lagging. Hartwig Tauber, president of the FTTH Council Europe, says that Europe's incumbent operators at last preparing to make large investment in deep fibre build-outs

  • TeleManagement Forum: Drive into new areas 01 April 2007

    The new president of the TeleManagement Forum, Martin Creaner, wants to expand the scope of the organisation — just as operators are themselves moving into new services. There's a management challenge in those services, he says, that the TM Forum can help sort out

  • The third cornerstone: how to make it happen 01 April 2007

    Co-sponsored feature: Ericsson. Over the past year Ericsson has explained in articles in Global Telecoms Business the company's approach to managing telecoms networks at maximum operational efficiency. Now Anders Sjöman goes into the details of how the company can make it happen

  • Managing the convergence 01 April 2007

    The OSS/BSS industry could help bring together a new converged telecom-media-internet environment. While each sub-sector has its own talents and corporate cultures, the OSS/BSS business knows how to manage complex and often overlapping technologies. By Ian Scales

  • Measuring the heartbeat of the network 01 April 2007

    Co-sponsored feature: Mycom. It is not unusual to find many legacy systems delivering network performance management capabilities in an operator's NOC. Operators need to go through a calculated transformation of their network and OSS without impacting their main revenue generating business, says Mounir Ladki of Mycom

  • Facing the challenge of content 01 April 2007

    Telcos that insist on entering the content market must recognise their limits, says Sue Norris. Grappling with such challenges is beginning to oppress major operators, while horrifying smaller competitors that may be expected to provide similar services despite having a budget and skills base that's the fraction the size

  • Dynamic OSS solutions empowering real innovation 01 April 2007

    Co-sponsored feature: Comptel. Service creation needs to become "empowered" by a new generation of dynamic OSS solutions

  • New generation of OSS systems to assure quality-of-experience of triple play IMS Services 01 April 2007

    Co-sponsored feature: Nexus. Assuring high service quality in triple play IMS networks is becoming exponentially more difficult than in traditional SS7 circuit switched networks. Why? Far more complex technologies, many more different interfaces, higher magnitudes of transaction message volumes, more potential points of error, less transparency in root cause analysis. So? The requirements for an appropriate new generation OSS system for monitoring and diagnosis purposes just became substantially more challenging. By Thomas Sutter, CEO of Nexus

  • Hand over the network 01 April 2007

    Mobile carriers are taking initiatives such as network sharing and outsourcing to drive up profitability. But how well are operators equipped to manage the new relationships that will flow from these business-level decisions? Ian Scales investigates

  • Best kept secret aims for global growth 01 April 2007

    Co-sponsored feature: Sitronics Telecom Solutions. Following a share flotation earlier this year that raised $350 million, Sitronics JSC and its telecommunication part, Sitronics Telecom Solutions, is planning to expand from its eastern European home market to deliver BSS/OSS, outsourced solutions and Network products to operators throughout the world. It's already won significant clients in Asia and has aggressive plans for future growths including potential acquisitions

  • Threats and opportunities for traditional players 01 April 2007

    Only a few years after the collapse of the internet and telecommunications bubbles, a new generation of the internet is transforming the rules of the game for many sectors of the economy including notably, and ironically, the dynamics of its telecommunications and IT 'parents', say Jürgen Morath and Martyn Rötter

  • IMS is ready for prime-time 01 April 2007

    Co-sponsored feature: Sigma Systems. But only with OSS All Play architecture, says Sigma Systems. The IP Multimedia Subsystem promises to revolutionise the delivery and management of communications and content services – as well as dramatically enhance the customer experience

  • The challenges of next-generation service delivery 01 April 2007

    Co-sponsored feature: EMC. The biggest challenge for service providers is maintaining the highest levels of service availability and real-time, accurate analysis of root cause faults and business impact. EMC Smarts provides deep integration across the different domains — networks, storage, servers, and applications — to discover and model these domains in real-time, pinpoint root causes automatically and ensure service excellence.

  • How to avoid the double-dip risk 01 April 2007

    Co-sponsored feature: cVidya. If you're using your network to deliver content to customers — and who isn't? — you face a dual risk, says Alon Aginsky of cVidya. First, you lose out when system faults mean you can't collect the revenue from a customer. Second, you still have to pay a share of the money to the content originator, even though you were unable to collect it. No wonder CFOs are worried

  • Delivering the complex ICT solutions 01 April 2007

    Co-sponsored feature: Nexagent. If you want to be a winning systems integrator, or an outsourcer, or a solution integrator, you have to work multiple solutions across multiple domains. You sell a project to a large enterprise client, and then you have to build it and make a profit: it's a complex process, and Nexagent can help

  • Fridge letters: PBT or provider backbone technology 01 April 2007

    Piers Ford explains one of the industry's latest combinations of letters

  • March

    Huawei's multi-play solution 01 March 2007

    Co-sponsored feature: Huawei. Huawei solutions let you lead in the marketplace through efficiently delivering revenue-generating multi-play services over an all-IP architecture