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Global Telecoms Business

Management issues

  • December

    Asia Pacific growth 01 December 2001

    The Asia-Pacific is the world's fastest growing market for telecommunications. China alone is adding mobile subscribers at a vast rate every month ? and that will speed up now that China is a member of the World Trade Organisation

  • Carry on bandwidth 01 December 2001

    James Crowe of Level 3 and Howard Janzen of Williams agree that the idea there is a bandwidth glut is a myth. True, more fibre than was needed was put in the ground ? but that was a sensible construction policy. The telecommunications industry is seeing a constantly increasing demand for capacity and the electronics to light those fibres will be needed

  • Five of the biggest 01 December 2001

    The biggest local operators from the US and Canada are facing new challenges as they offer technologies such as DSL and start competing with long distance and cable operators. Here are the views of Jean Monty of Bell Canada, Duane Ackerman of BellSouth, Joseph Nacchio of Qwest, Edward Whitacre of SBC and Ivan Seidenberg of Verizon

  • Long Distance Operators 01 December 2001

    Three of the biggest long-distance operators are focussing on offering business services as well as connectivity. Here are the views of Colt's Peter Manning, Equant's Didier Delepine and KPNQwest's Jack McMaster

  • Third generation on the move 01 December 2001

    The world's big mobile operators have come to terms with the costs of technology and licences and are looking positively at the new business that will emerge from third generation telecommunications. Keiji Tachikawa of NTT DoCoMo, Jean-François Pontal of Orange, Peter Erskine of BT Wireless (now mmO2), Marco de Benedetti of Telecom Italia Mobile and René Obermann of T-Mobil give their views on the new services will pay their way

  • What access technologies will deliver the vision? 01 December 2001

    Andrew Sukawaty, president and chief operating officer of Callahan Associates, looks at the broadband opportunity

  • Zoomtown Cincinnati 01 December 2001

    In two years Cincinnati Bell has grown into a nationwide operator with an optically switched network and a new name, Broadwing. In its home city it delivers integrated services ? local, long distance, cellular and now broadband video. CEO Richard Ellenberger talks to Alan Burkitt-Gray

  • July

    Bandwidth down the pipeline 01 July 2001

    US oil pipeline company called Williams first built an optical fibre network in the 1980s and then sold it to WorldCom. Second time around, it's built a new, all-optical network and has set it up as an independent company. CEO Howard Janzen talks to Alan Burkitt-Gray about how he's looking for business from bandwidth-hungry customers

  • James Crowe on the level 01 July 2001

    Level 3's CEO, James Crowe, has had to lay off 1,400 of his employees because of the downturn in the economy. But he believes that demand will revive and that users of high bandwidth will need even more, he tells Alan Burkitt-Gray

  • Like oil in the ground 01 July 2001

    Having your own fibre linking Europe's top 50 cities is like having an oil well that will keep on producing for the next 25 years, says KPNQwest's chief, Jack McMaster. He spoke to Alan Burkitt-Gray at the opening of the company's third giant hosting centre. If his excellent second-quarter results are anything to go by, the oil's already flowing

  • Restructurings and workouts across the borders 01 July 2001

    There are complex legal issues when a cross-border company starts to restructure because of debt problems. James Chesterman and Kevin Dunn, partners in Latham & Watkins, look at the differences between the laws of the US and different European countries

  • Tomorrow's technology, today's revenue 01 July 2001

    Europe's mobile operators plan to spend more than $150 billion for 3G spectrum: a huge investment, with no immediate return. What are the quickest routes to recouping that investment? Shahid Ahmed, Accenture-manager, Communications and High Tech industry group, explains

  • Voice could be the killer application 01 July 2001

    Though many operators consider third generation mobile telecommunications to be primarily about the internet, there has been a refocusing of attention on the importance of voice services in the 2.5G and 3G world, writes Tristan Swain

  • Who will win the brand wars in European cellular? 01 July 2001

    Mobile telecommunications operators appear to be winning the battle for customers' confidence in Europe, write Olivier Colleau, a Paris-based member of Bain and Company's European telecom and technology practice, and Luc Luyten, managing director of the bank's Benelux offices

  • June

    A clear market leader 01 June 2001

    TCC is the biggest, most successful operator in Taiwan's cellular market, and it has just bought a rival brand from US operator SBC. Yasmine Chinwala interviews the company's president, Joseph Fan, about how he's become the leader in a highly competitive business

  • BT gets innovative with its first QTE lease deal 01 June 2001

    The UK's incumbent has tried a new method of financing switches for its soon-to-be-demerged BT Wireless operation.

  • Competing in a busy market 01 June 2001

    TyCom has built subsea communications networks for many of the best-known names in the industry. This month the first leg of its own global network goes into service, and the company begins the delicate challenge of competing with its own customers when prices are already falling. CEO Neil Garvey talks to Alan Burkitt-Gray

  • From the City to the world 01 June 2001

    It started as a competitive ? and highly selective ? carrier in London's financial district, but Colt is now active in 32 European cities and has its own long distance network. However, the company's new focus is delivering services to its customers, new chief executive officer Peter Manning explains to Alan Burkitt-Gray

  • Playing to win with prepaid mobile 01 June 2001

    The advent of prepaid mobile services ignited an explosion in European mobile phone penetration, but with low average revenue per customer and a high rate of churn. Operators need to exploit applications and enhance both customer loyalty and customer care, writes Frank de Brabander, prepaid industry consultant at AMS

  • Telcos, come home 01 June 2001

    Must carriers expand to compete, or is it more effective to concentrate on dominating a smaller territory? Barnaby Page examines some recent M&A and restructure activity

  • The business case for 3G network sharing 01 June 2001

    Sharing your third-generation mobile network could be crucial for the success of your project ? and for the whole 3G programme, write Debbie Morgan, research analyst with Analysys, and David Wilkins, principal analyst. But regulations need to be changed quickly

  • The south's surviving baby 01 June 2001

    Some have doubted if BellSouth has the scale or the diversity to compete as an independent entity in an environment characterised by vigorous new competitors and larger incumbents. Duane Ackerman, chairman and chief executive officer, tells Tristan Swain why they are wrong

  • May

    A sure footing? 01 May 2001

    Capacity exchanges can have hidden tax penalties for buyer, seller and broker in most US states. Brian Goldstein, Sara Hull and Deborah Heslenfeld of PricewaterhouseCoopers advise on how to minimize exposure to risk and maximize gains

  • Bold expansion out of Singapore 01 May 2001

    What is behind Singapore Telecom's planned purchase of Australia's Optus? According to Jo Kent, it is part of a planned expansion out of its home market

  • Broadband assets 01 May 2001

    Dick Callahan has wooed investors to gather up a portfolio of broadband cable television operations in Europe, and is now rebuilding them to compete with telephone incumbents and to offer broadband internet access. He is also investing in wireless systems. Interview by Alan Burkitt-Gray

  • First into e-business 01 May 2001

    Many telcos are looking for a way to move themselves from the world of simply delivering bandwidth to bringing electronic services to their customers. Paul Singh, chairman and chief executive officer of Primus, tells Alan Burkitt-Gray that his strategy is in place

  • Glory continues for fibre optics 01 May 2001

    China's huge investment programme and the development of metro networks elsewhere are keeping up the demand for optical fibre ? but the demands on suppliers are getting tougher, write Scott Bender and Ravi Vijayaraghavan, vice presidents with Bain & Company in Chicago and Singapore

  • Moving fast into the Asian market 01 May 2001

    A year ago Dr Ziggy Switkowski described Telstra as hip, cool and fast moving. After the end of the dotcom boom he's less euphoric, but the company he heads is pursuing an adventurous path across the world's fastest growing markets.

  • Selling the technology or sharing the industry risk 01 May 2001

    The words ?vendor financing? are on the lips of every telecoms commentator, but vendors themselves are often reluctant to talk about this form of funding. And suppliers' exposure is often giving cause for concern. Yasmine Chinwala investigates the issues

  • The recasting of Canada's Bell 01 May 2001

    Unlike many former incumbents, Canada's largest communications company, Bell Canada Enterprises, has a clear idea of where it's going and what it needs to do to get there. Since 1998 the company's chairman and CEO Jean Monty has spent close to C$20 billion (US$13 billion) on transforming BCE into a leading internet communications company. Tristan Swain talks with Monty about he is building up new activities, such as wireless, data, media and electronic commerce

  • April

    'Breaking the bad news trend 01 April 2001

    Global Crossing is spending over $5 billion a year as part of a nearly complete $20 billion programme to create the world's largest optical fibre network. It has signed up some prestige customers which should convince the world of the long-term future of internet protocol services. And results are good. CEO Tom Casey spoke to Alan Burkitt-Gray

  • Come the revolution 01 April 2001

    Latin America is currently undergoing a dramatic revolution in telecommunications. Operators from North America and Europe have been piling into the region, sometimes in cooperation and sometimes in competition with local players.

  • European telecoms should dial up web savings 01 April 2001

    Operators deliver the internet to their customers but they aren't using the net to push down costs and deliver a better service, writes Gregor Matthies, a vice president and partner with Bain & Company in Munich

  • Network operators in e-commerce 01 April 2001

    According to Analysys, there is a good future for telecoms operators as business-to-business infrastructure providers. By Simon Sherrington, Adekunle Adebiyi, Graham Burrell and Ariel Dajes

  • Reaching across the Tasman Sea 01 April 2001

    It's a long way from most of the world's telecommunications industry, but New Zealand's incumbent is already expanding across the sea to neighbouring Australia, and is protecting its market share at home. Chief executive Theresa Gattung talks to Yasmine Chinwala

  • Smart Korea moves 01 April 2001

    Sang-Chul Lee became president of Korea Telecom in January 2001. During his three-year term of office he plans to oversee the complete privatisation of the former incumbent, the launch of a pilot third-generation mobile phone service and rapid investment and growth domestically and abroad. Interview by Tristan Swain

  • Solving the m-maze 01 April 2001

    The business pages are increasingly questioning the performance of telecoms companies and investments in 3G licences. Petter Odegaard, senior telecoms analyst at American Management Systems, argues that the outlook remains extremely positive for m-commerce and pinpoints the key strategic considerations that will influence the successful introduction of 3G systems

  • The CEO's honeymoon 01 April 2001

    A new chief executive officer has a short period to make radical changes denied to those who've been in position for a longer time. Darren Entwistle is still in his honeymoon period at Canadian telecommunications operator Telus. Here he tells how he's making the most of it.

  • Troubled operators scrabble for equipment leases 01 April 2001

    Operators in Europe are trying to negotiate qualified technological equipment leases worth over $2 billion. Some are new to it, but for others it is a familiar funding option ? but for all there's a race for limited funds.

  • March

    3G, the killer application 01 March 2001

    Sean Collins, head of information, communication and entertainment at KPMG, comments on the future opportunities and threats that 3G will bring to the telecommunications marketplace

  • Develop the talent pipeline 01 March 2001

    You may be happy to stay on as CEO, but is your company grooming your successors, especially to meet the new demands of convergence? Fewer than half are doing so, says Paul DiPaola, a vice president of Bain & Company

  • Invention in the face of ratings downgrades 01 March 2001

    Operators in Europe are saddled with debts in the billions, so they are looking for innovative ways to refinance their operations.

  • Life before 3G, plus panic 01 March 2001

    Mobile telecoms, CEOs need to wring further revenues from 2G, implement 2.5G and then pay for 3G licences and infrastructure. How will they do it, Barnaby Page asks

  • Physical network: advantage or liability 01 March 2001

  • Swedish juggling 01 March 2001

    What role will Telia have in the restructuring of telecommunications in the Nordic region? CEO Marianne Nivert is already taking the first steps to separate the company into business areas which can form different relationships.

  • The revolution in China's telecommunications 01 March 2001

    It has a potential wireless market bigger than the whole population of the US, and sales are growing annually by a number equal to the population of Canada. No wonder investors and suppliers are enthusiastic about integrated operator China Unicom. Alan Burkitt-Gray interviews company president Wang Jianzhou.

  • February

    Alice in wireless-land 01 February 2001

    Barnaby Page looks at how wireless businesses are seen as separate from their fixed-line elders

  • An emerging market with rapid growth prospects 01 February 2001

    Telecommunications companies can take a lead role in the development of the rapidly growing application service provider business, says Nathaniel Ives of PA Consulting Group

  • Deals of the year in 2000 01 February 2001

    The combination of large scale acquisitions and high expenditure for UMTS licences were the most significant events of 2000.

  • Europe's giant operator at mobile T-junction 01 February 2001

    Deutsche Telekom's T-Mobile is one of the largest mobile operators in Europe, with wholly owned subsidiaries in the UK, Germany and Austria, and stakes in Dutch, Czech, Polish and Russian operators. A forthcoming IPO and the acquisition of VoiceStream in the US could create a rival to Vodafone. Tristan Swain interviews the CEOs, Kai-Uwe Ricke and René Obermann

  • Fully integrated powerhouse 01 February 2001

    Last year a 12-year-old long-distance start-up did the unthinkable and took over one of the Baby Bells, and began a remarkable transformation of the incumbent. The financial results have been good and the analysts are overjoyed. Qwest's chairman and CEO Joseph Nacchio tells Alan Burkitt-Gray how he went about it

  • GTS's ambition is to become a video star 01 February 2001

    Duncan Lewis has been named as the CEO-elect of Global TeleSystems, to take the 60% of the company that will remain after its reorganisation into new markets, such as video streaming and other broadband services. He spoke to Alan Burkitt-Gray on how the company is being restructured and how he will take it into the future

  • The only one you need 01 February 2001

    With interests in most services ? wireless, the local exchange, long-distance and broadband ? SBC has convinced observers that it is performing strongly in the main areas of growth. Chairman and chief executive officer Edward Whitacre tells Tristan Swain of his priorities for the future

  • You can learn a lot in Vegas 01 February 2001

    Three from Schroder Salomon Smith Barney ? Albert Richards, Gerard van Hamel Platerink and Antonia Arnold-Baker ? teach some ISP/portal lessons at the slot machines

  • January

    End of a global childhood 01 January 2001

    If regulators approve a merger with Equant, Global One is about to be renamed and reformed into France Telecom's worldwide arm with access to 220 territories. After five years of a mixed history ? four of them owned by three uneasy shareholders ? it will be the opportunity to make a new start. Alan Burkitt-Gray talks to chief executive officer Daniel Caclin

  • Following BT's lead to introduce a shareholding democracy? 01 January 2001

    Can a telephone company serve two masters ? political justice and mammon? Telkom South Africa is about to find out in an IPO which is as much about social and economic reform as it is about creating value. Tristan Swain discusses the IPO, Telkom's preparations for the coming liberalised market, and the company's dispute with South Africa's two mobile incumbents ? and introduces his interview with the company's chief executive officer, Sizwe Nxasana

  • It's not an error-free pipe in the new age of IP 01 January 2001

    Huge volumes of voice and other traffic are going over internet protocol networks ? but congestion is threatening call quality. How do carriers and customers keep track of quality? Freddie Talberg, managing director of Monnet, offers some answers

  • Terra's bigger footprint 01 January 2001

    In June 2000 Terra Networks, the internet operation controlled by Spain's Telefonica, announced a plan to merge with US internet portal Lycos. Despite plunging share prices, the deal was finally approved in November. The chairman of Terra Networks, Joaquim Agut, outlines his strategic plans for the new Terra Lycos.

  • The great mobile detour 01 January 2001

    Wireless internet companies are taking the same wrong turns as their landline predecessors, according to Sarabjit Singh Baveja and Vince Tobkin of Bain & Company. To succeed, they will need to recognise the true power of the medium and should not expect quick returns

  • Transforming the products and services portfolio 01 January 2001

    Incumbent telecommunications companies have some advantages ? such as access to customers ? when it comes to providing new products and services made possible by internet-protocol networks. But other companies ? and some newcomers ? might win markets, writes Andre Hughes, a managing partner at Accenture, formerly Andersen Consulting



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