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Global Telecoms Business

Management issues

  • October

    A century of influence 01 October 2008

    To mark this 100th issue of Global Telecoms Business, we asked for your suggestions of the most influential people in the telecoms industry. Alan Burkitt-Gray introduces the GTB 100

  • Interview: Akil Beshir of Telecom Egypt 01 October 2008

    Akil Beshir is leading Telecom Egypt into a competitive world — though at home that will be 12 months later than he expected. Meanwhile the company is reducing tariffs in expectation of a new fixed-line operator and is building up its role at the junction of the world's biggest international cable networks. By Alan Burkitt-Gray

  • Interview: Sol Trujillo of Telstra 01 October 2008

    It's half-way through Sol Trujillo's five-year transformation programme at Telstra, but now he's looking 10 or 15 years ahead. He tells Alan Burkitt-Gray about the future of wireless and the coming renaissance for fixed line

  • Data is money 01 October 2008

    Telecoms operators need to use better business intelligence so that managers can take decisions and can tackle key issues such as revenue leakage, asset management, customer contact and the perennial problem of churn. Co-sponsored feature: Hewlett-Packard

  • August

    How carriers can give SMEs the means to compete 29 August 2008

    CommuniGate Systems explains how it enables network operators to deliver unified communications in the software-as-a-service model to small and medium enterprises. Co-sponsored feature: CommuniGate Systems

  • Interview: Giuliano Berretta of Eutelsat 29 August 2008

    Eutelsat is offering telecoms operators a chance to deliver ADSL-quality broadband to those far-away places beyond the reach of conventional technology. Trials are underway, but a new satellite is under construction, CEO Giuliano Berretta tells Alan Burkitt-Gray

  • Test of new law proves bandwidth will be used 29 August 2008

    The Fibre to the Home Council has been testing out Jakob Nielsen's law about the rapid growth of bandwidth — and a sample of European countries shows that it does predict demand, writes Joeri Van Bogaert

  • Interview: Rohit Adya of Vodafone Essar 29 August 2008

    Rohit Adya is CEO of one of the biggest divisions of Vodafone Essar — formerly Hutchison Essar — in India. He speaks to Jamie Anderson about the challenges of moving from urban to rural markets, and how the company is moving beyond the 'hygiene factors' of coverage and quality to differentiate itself with low-income consumers

  • Operators focus on ways to get their TV business right 29 August 2008

    Customers are buying more mobile TV handsets in countries that are offering free-to-air services, and this may be a way to drive penetration, ready for a later launch of paid-for content, writes Peter White. Reluctant operators need a strategy if they are to avoid losing out to the broadcasters

  • CEO and CFO Guide to Wholesale 29 August 2008

  • July

    Relief as Beijing completes its telecoms reshuffle 01 July 2008

    News analysis: China. It's been rumoured and discussed for years, but the Chinese government has now reorganised its telecoms operators into three rival businesses with fixed and mobile operations. Kim Hunter Gordon reports from Beijing the choices ahead of the executives in charge

  • Leaders must focus on customers' needs as the world changes faster 01 July 2008

    Global business leaders Sol Trujillo of Telstra and Jim Goodnight of SAS met in London to discuss the challenges of leading high-performance organisations in an era of rapid transformation. What customers want and need comes first, both agreed

  • Small needn't mean cheap for business users 01 July 2008

    View from the Top: Quintin Lew of Verizon. With the right proposition and purchase flexibility, small and medium businesses will keep investing to ensure they survive any recession

  • Interview: Masayuki Hirata of NTT DoCoMo 01 July 2008

    Competition for NTT DoCoMo has strengthened in its home market of Japan, but the company is cutting costs and focussing more on corporate accounts, says CFO Masayuki Hirata. Meanwhile it has changed its international investment strategy, and is also investing in production companies to create new programming for mobile TV, he tells Alan Burkitt-Gray

  • Interview: Matt Desch of Iridium 01 July 2008

    Still think of satellite company Iridium as just one of the failures of the dotcom era? Think again: now it is making $300m revenue a year and $100m EBITDA. New CEO Matt Desch faces a challenge as the satellite fleet reaches old age, but he's confident of raising $2.7bn in the next few years to launch a new one, he tells Alan Burkitt-Gray

  • Interview: Wei Zaisheng of ZTE 01 July 2008

    Strategic cooperation and orderly competition is the way ahead as the industry faces challenges of price erosion and credit crunch, says Wei Zaisheng, the CFO of ZTE

  • Interview: Scott Kriens of Juniper Networks 01 July 2008

    Telecoms operators know their customers better than anyone else, says Juniper CEO Scott Kriens, and they can use that information to challenge the internet-based content companies and others that are competing against the traditional service providers

  • Interview: Thierry Bonhomme of France Telecom Orange 01 July 2008

    In the March/April 2008 issue of Global Telecoms Business we looked at how BT manages its research and innovation. In this interview Thierry Bonhomme, head of research and innovation at France Telecom, discusses Orange's strategy to use its labs in Europe, the US, the Middle East and China, to be embedded in the national ecosystems where the company does business

  • Interview: Olivier Baujard of Alcatel-Lucent 01 July 2008

    People in the West are accustomed to the benefits of technology, says Alcatel-Lucent's Olivier Baujard, but it makes the difference between having a decent life or not, he tells Alan Burkitt-Gray

  • New Zealand's chief sets all-IP customer migration targets 01 July 2008

    Within months of moving from BT, where he helped create the 21CN programme, Paul Reynolds is doing it all again — as CEO of Telecom New Zealand. But there are key differences in the approach, he tells Alan Burkitt-Gray

  • Egypt set for start of competitive telecoms 01 July 2008

    Bidding for Egypt's second national operator licence should be complete by September, and the new competitor will help the country take advantage of opportunities in outsourcing and content services, says the communications minister, Tarek Kamel

  • April

    Interview: Bill Archer of AT&T 01 April 2008

    Interview: US-based operator AT&T is to boost its spending on services for multinational enterprises this year. Bill Archer tells Alan Burkitt-Gray how the company decided on its priorities for the investment programme

  • Operators seek new solutions for the femtocell challenge 01 April 2008

    Innovation roundtable: Are femtocells a solution looking for a problem, or are they the technology that will make wireless broadband — including mobile TV and video calling — really possible in the home? Global Telecoms Business and ZTE invited leading mobile executives from around the world to discuss the issues

  • Interview: Mike Carr of BT 01 April 2008

    What does a company such as BT get from its massive spend on research and development? Access to the world's scientists and the ability to form an opinion, the chief scientist tells Alan Burkitt-Gray

  • Interview: Manoj Kohli of Bharti Airtel 01 April 2008

    Interview: The CEO of market leader Bharti Airtel is struggling to maintain growth in the face of a shortage of spectrum, but he sees big prospects, though lower revenue, in rural areas. Manoj Kohli explains his strategy to Sonya Dutta Choudhury

  • Go away from the state monopoly 01 April 2008

    Newly privatised Maltacom decided to adopt a unified brand to show customers and employees that four separate divisions had become one. Alan Burkitt-Gray interviews CEO David Kay

  • Courage and determination needed if women are to succeed in the industry 01 April 2008

    Stephanie Liston of Ofcom and the organisation Women in Telecoms and Technology asks why there aren't more women making a contribution at a senior level in telecoms companies

  • Go offshore but do your homework 01 April 2008

    It's possible for telecoms companies to use so-called offshore suppliers of technology and services with a clear conscience, but first they should ensure their procurement is responsible and sustainable, writes Meryl Bushell

  • Working practices lag technology adoption 01 April 2008

    View from the Top: Gareth Williams of Interoute. Businesses have been quick to adopt new technologies to promote the efficiency of executives over the last decade, but there's still further benefits to be gained

  • Make a profitable service from unified communications 01 April 2008

    View from the Top: Jon Doyle of CommuniGate. Smart network operators should learn a lesson from and offer software services to small and medium enterprises

  • February

    Verizon and Vodafone evolve together towards the fourth generation 01 February 2008

    The mobile world was surprised at the end of 2007 when Verizon decided to break from its traditional wireless technology path and join the GSM community's route to 4G. Dick Lynch, CTO of Verizon Wireless and now of the whole group, tells Alan Burkitt-Gray of his decision to work with Vodafone on the industry's long-term evolution to the next generation

  • Rebranded Zain plans to end Middle East roaming charges 01 February 2008

    Kuwaiti-based operator Zain claims success for its One Network strategy in Africa, allowing Celtel customers across 12 nations to make and receive cross-border calls at local rates. Now it plans to introduce the scheme in Saudi Arabia and its other Middle East operators, says CEO Saad Al Barrak

  • Latin acquisitions fuel BT's services growth 01 February 2008

    BT insists it is more than a telecoms company. Boosted by acquisitions in strategic markets, Global Services is aiming to contribute half group income. Claire Rigby interviews Luis Álvarez Satorre, the executive in charge of operations across Europe, the Middle East, Africa and Latin America

  • Speed and more speed is the key to integrating Nokia with Siemens 01 February 2008

    It's nearly a year since the networks operations of Nokia and Siemens came together, and the company has had to move faster than it expected, says CEO Simon Beresford-Wylie. Its heart remains in Finland and Germany, but increasingly the business is in Asia, he tells Alan Burkitt-Gray

  • Churn will be the challenge as broadband competition strengthens 01 February 2008

    The good news is that 48 million more Western European households will get broadband over the next six years, says Pete Nuthall. The bad news for ISPs is that churn will rise as customers look for better deals

  • Celtel uses micro-franchises to boost rural business in Nigeria 01 February 2008

    After success in winning urban business in one of Africa's richest countries, Zain's Celtel has turned to an innovative market strategy to find customers in poor and under-served areas of Nigeria's countryside. Within months of starting, the programme has had remarkable results, report Jamie Anderson and Ronan Moaligou

  • A world of opportunity awaits to grow your wholesale business 01 February 2008

    View from the Top: David Sharma of Telus highlights the need for the right global partnerships as carriers look for growth outside their home markets