GTB Innovation Awards 2010: results 1/5

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Global Telecoms Business has presented its 2010 Innovation Awards to the operators and vendors behind the world’s most exciting projects in the industry

Global Telecoms Business has announced the winners of its 2010 Innovation Awards.
The industry’s leading innovators from around the world were honoured in front of an estimated 330 people at a black-tie dinner in London.

The winners represent the most innovative projects in the industry worldwide in five key categories:
1: fixed infrastructure innovation;
2: wireless infrastructure innovation;
3: wholesale service innovation;
4: business service innovation;
5: consumer service innovation and editor's award.

The winners in category 1 are below. For the others, follow the links above.

In presenting the awards, Alan Burkitt-Gray, editor of Global Telecoms Business, commented: “This is the fourth time we’ve run our Innovation Awards and each year we’ve seen that the industry is working harder and harder to deliver exciting and innovative services to its customers worldwide.”
Operators honoured at the 2010 ranged from large global organisations such as Verizon and Telefónica to regional specialists such as NYnet and Astelit.
“Congratulations to all the award winners,” said Burkitt-Gray. “The industry is seeing a wave of innovation which is making a huge difference — to the companies working in the industry and to all of us in business and as consumers. They are making such a difference to the world. We want to celebrate what they are doing.”
All awards went to projects, involving a close collaboration between an operator and a vendor, and executives journeyed from India, Russia, South Africa, the US and many other parts of the world to the London event.

Winners in full

1: Fixed network infrastructure innovation

Rural backbone innovation
Winners: Telstra and Prysmian
Arnhem Land fibre project with Prysmian

An 800 kilometre optical fibre backbone route was completed in just three months, prior to the onset of the 2008 wet season. Stage two had a further 190 kilometres of fibre and five radio systems deploying next generation synchronous digital hierarchy transmission and intelligent services access manager broadband equipment to each of the island communities of Minjilang, Warruwi, Milingimbi and Galuwinku.
The extreme climatic conditions associated with the far north of Australia include temperatures of over 40° celsius, plus dust, high humidity and daily storms in the build up to the monsoonal wet season made the project team’s task of achieving project deadlines very difficult, but they rose to the challenge and completed the project prior to the onset of the wet season.

Metropolitan infrastructure innovation
Winners: Du and Motorola
Integrated TV — IPTV, HD, VoD

Du has been able to launch and deliver an innovative IPTV solution with the middle ware and the client software tightly integrated in order to offer a superior performance to anything available on the market.
The key features and differentiators in this service delivery platform that Du is offering to their customers are:
live TV services, including standard and high definition; instant channel change; superior menu navigation performance; electronic programme guide services, with ability to customize the view; multi-language user interface, including Arabic support; picture in picture; personal video recording of up to four streams simultaneously; pay per view events; blackouts, enabling Du to comply with local broadcasting restrictions for blocking subscriber access to certain programming; parental control; favourite list of channels; multiple audio streams; subtitles; teletext; surround sound; pause live TV.

International infrastructure innovation
Winners: Epsilon Telecommunications and BTI Systems
Innovative and dynamic metro services

Epsilon Telecommunications provides a carrier-neutral global connect platform for layer 1, 2 and 3 services and multifunctional, custom-made, end-to-end solutions to major corporations and financial institutions. Epsilon chose BTI Systems to keep pace with the exponential increase in demand for bandwidth with minimal operational impact and avoid the capital expenditure that would be required to augment its fibre network infrastructure as it expands globally. With BTI’s solution, Epsilon is able to offer a low-latency network with lightning fast service deployment — in less than 48 hours — and because BTI’s solution is multi-layer, there was little integration necessary.
Epsilon’s ability to groom ethernet traffic directly onto G.709 enabled optics puts ethernet directly in control of the optical team. This unique platform eliminates layers in the network design and affords teams increased leveraging on cost efficiencies to ensure the product is viable and easily scalable.

National infrastructure innovation
Winners: ZON Multimedia and Sigma Systems
Triple-play and quad-play service transformation project

Spun off from Portugal Telecom in 2007, Zon Multimedia is now the fastest-growing triple-play provider in Europe, and is the dominant TV provider in Portugal with 72.6% of the subscribers. Taking an access-agnostic approach, it delivers services via DSL, satellite, cable, and wireless technologies.
Zon’s access-agnostic approach for triple-play and quad-play — with mobile — bundles required the operator to change the way it handles order management, and provisioning and activation of services and customer premises equipment.
Sigma Systems — using its service management platform and service transformation expertise — moved all of Zon’s individual services out of silos and onto a single platform to fully automate order management, provisioning and activation; simplify the creation of bundles and new offerings; and enable service delivery via any access technologies. With Sigma Systems, Zon was also able to quickly introduce FTTH triple-play services and rollout a mobile offering for quad-play. This service transformation project has drastically reduced ZON’s order fallout and operational costs.

Infrastructure service management innovation
Winners: Magyar Telekom and HP
Service provisioning and activation

Next generation services require fast, accurate activation. Thanks to personalised services, hybrid networks and end-to-end service guarantees, service configuration is becoming more complex.
Zero-touch, first-time-right automated fulfilment is the essence of multi-play service delivery, ensuring against provisioning delays, activation outages and the subsequent violations of service level agreements that result in customer churn.
Magyar Telecom installed HP’s service provisioning and activation platform to provide a flexible framework to support service provisioning and activation processes. The system providers a uniform and universal service layer linking the CRM and the resource layers and integrates identical processes in the operator’s brances, T-Home, T-Mobile and T-Systems.
The project is a robust and reliable, easy to us IT system to meet managerial needs and objectives, and lays the foundations for a standard service management system capable of dealing with the whole services portfolio of the operator.

Other sections:
2: wireless infrastructure innovation
3: wholesale service innovation
4: business service innovation
5: consumer service innovation and editor's award