CEO and CFO Guide to OSS - March-April 2004

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CEO and CFO Guide to OSS
Welcome to the latest CEO and CFO Guide to OSS. We are publishing this to mark our renewed collaboration with the TeleManagement Forum. We will be the official publication at the TeleManagement World conference and exhibition in Nice, France, on May 17-20, where we will be publishing a daily newspaper — as we did at last year's event.

Rewrite the rules ... before it's too late
Keith Willetts, chairman of the TeleManagement Forum, introduces our CEO and CFO Guide to OSS

Telcos pass up competitive advantage promised by OSS
Mark Basham of OSS Observer: operators are failing to exploit the full benefit of OSS

Lean operator = high pressure?
Michael Holm, CEO of Aktavara, explains how to get an edge on your competitors

Accelerating the wifi proposition
SEbastian Toke-Nichols of Convergys on an opportunity to extend brand and drive revenue growth

Counting the benefits
Priscilla Awde investigates the benefits of spending on OSS and BSS

The dawn of service creation
Gareth Senior of Axiom Systems on the service creation environment

A new strategy for 'managed services'
Marco Limena of Hewlett-Packard on how to deploy new services at "internet speed"

Tier one assets
Andrew Feinberg of NetCracker has notched up imressive contracts in Europe

Market thaws but standards rule
Ian Scales on the need for standards for back-office information systems

Revenue generation through dynamic processes
James King of Staffware about why business process management is a must-have for operators

Efficiency in the era of continuous change
Ian Scales on how lean efficient operations are still just a dream for many

How to increase the money bandwidth
Alan Laing and Kurt Lillywhite of Portal Software on the challenges of billing for services

Managing the data intelligently
Woody Ritchey of Connexn Technologies on getting the data right

More services, more stress
Alun Lewis on developing and launching broadband operations

Losting revenue by the packet
Alon Aginsky of cVidya on how operators could be losing 10-11% of their broadband revenue

Managing partners
Eden Phillips and Dave Woods of Azure Solutions on the impact of next-generation billing and on fraud

Transforming network management to extract the full value of converging the networks
Nortel Networks on the transformation of networks and the new challenges

The challenges ahead for OSS and BSS
Priscilla Awde on VoIP, content, financial services, gaming and other applications

Counting the cost of legacy inventory
Ihsen Fekih of Incatel on how telcos waste money with out-of-date inventory solutions

Enabling customer-centric management of wireless networks
Kieran Moynihan of Watchmark-Comnitel on how service providers can manage their networks