EE is named London’s top in mobile network performance

Natalie Bannerman
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EE beats Vodafone, Three and O2 for the best overall mobile network in London

EE has been named at the top performing mobile network in London, for the second half of 2017.

RootMetrics Graph

According to the report by RootMetrics, EE has strengthened its position over the past six months and was ranked best in four of the six categories measured in the report. These are: overall performance; network reliability; network speed; data performance; call performance; and text performance, and of them EE came first in: overall performance; network reliability; network speed and data performance.

Scott Stonham, general manager for RootMetrics in Europe, said: “Consumers expect mobile operators to deliver fast data speeds and reliable performance, particularly in London. Although EE leads the way in terms of the number of awards won and in overall performance, all four mobile carriers deliver solid network reliability as well as good call and text performance in London. That means consumers have options based on how and where they use their mobile devices the most.”

Throughout September RootMetrics carried out nearly 12 million tests using a Samsung Galaxy S8, measuring performance at 99 indoors locations and travelling 2,349 miles. 

Three and EE tied for the top spot in terms of call performance, while O2 made progress on its rate of mobile-to-landline blocked calls, improving from 2.8% in the previous half to 0.9% this half.

Vodafone tied with EE for text performance, as for data performance EE had the fastest median download speeds, at 37.4 Mbps. O2 by comparison had a median download speed of 9.4 Mbps, while Three’s was 12.8 Mbps and Vodafone’s was 15.8 Mbps.

In summary the results of the tests are:

Overall performance: EE

Network reliability: EE

Network speed: EE

Data performance: EE

Call performance: Three & EE (tie)

Text performance: EE, O2 & Vodafone (tie)

In November 2016, EE was again ranked top in the UK for overall user experience, tying with Vodafone.